Account Management
Managing your account and team on elvex
16 articles
- Inviting and managing usersInstructions for how to invite new users and manage existing users for administrators.
- What consists of a request?Understanding your usage
- What is the event log?The event log is a record of every AI interaction processed through elvex, whether through our user interface or API.
- Understanding elvex Analytics: Request Types and Data VisibilityThe elvex analytics page provides administrators with insights into how their organization uses elvex.
- Understanding Company SettingsAs an elvex admin, this guide explains the key concepts behind elvex's company-wide configuration options and how they impact your users and agents.
- How to Migrate Agents to a New AI ModelLearn how Company Admins and Owners can bulk-migrate all agents from one AI model/provider to another directly from Admin Settings.
Authentication
Information about how to customize authentication options for elvex including SAML.
- Configuring enterprise single sign-on (SSO) or SAMLInstructions for how to configure elvex to use your identity provider for authentication.
- How to Verify a Domain for Your SAML ConnectionLearn how to verify your email domain via DNS TXT record to enable SAML sign-in and just-in-time user provisioning in elvex.
- How to Provide the elvex Signing Certificate to Your Identity ProviderLearn how to obtain the elvex SAML signing certificate from our support team and import it into your Identity Provider (IdP) so that signed login requests are accepted.
Roles and Permissions
How elvex allows you to manage roles and permissions for users
Groups
Understand how to group and organize users
- What are Groups and how do they work?Learn how Groups simplify permission management by organizing users into teams.
- How to create and manage GroupsLearn how to create groups, add members, and manage group settings to streamline permission management.
- How to share resources with groupsLearn how to share agents, flows, datasources, and conversations with groups.
- How to set up SAML attribute groups for automatic group assignmentLearn how to configure SAML attribute groups to automatically add users to elvex groups based on their identity provider attributes.
- Managing and Troubleshooting Groups