Troubleshooting
A first stop for solving more complex issues
7 articles
How to Submit a Bug Report to elvexThis guide details how to submit bug report and generate a HAR (HTTP Archive) file, which can help our team resolve issues quickly.
File Attachments in Conversationselvex allows users to attach files to messages within conversations, enabling agents to access and process the attached files.
Intelligent SearchIntelligent Search allows your app to determine when and what to search for across connected datasources.
FAQ - Understanding elvex
How to Share a Conversation with elvex SupportLearn how to share a specific conversation with your agent with the elvex Support team
Prompt caching in elvexUnderstand how elvex automatically uses provider-specific caches to save money and make things faster.
Troubleshooting Login and Invitation IssuesThis guide provides solutions for users experiencing issues with accepting invitations or logging in to elvex.