📌 This article is for users of elvex 2.0. Find out which version you're using.
Before you begin
You don't need to be an admin to view agent analytics. If you are the owner of an agent, you can see analytics for that specific agent.
Steps
You can access agent analytics in two ways:
Option 1: From the agent resource card
Locate the agent in your sidebar or resource library
Click the three-dot menu (⋯) on the agent card
Select Usage
Option 2: From within the agent
Open the agent
Click View full config
Click on the three-dot menu beside the New thread button
Navigate to the Usage tab
You'll now see the analytics dashboard with usage data for the last 30 days.
What You Can See in Agent Analytics
The analytics dashboard provides several metrics to help you understand how your agent is being used.
Overview Metrics
Users — The total number of unique users who interacted with the agent
Threads — The total number of conversation threads opened with the agent
Requests — The total number of interactions, including usage and feedback
These metrics give you a quick snapshot of overall adoption and engagement.
Daily Requests Chart
This chart shows the daily volume of requests sent to the agent over the last 30 days. Use this to:
Identify usage trends and patterns
Spot adoption spikes that might correlate with team announcements or training
Detect periods of low activity that might indicate issues or lack of awareness
Top Users Table
Lists the individuals who have sent the most requests to the agent. Use this to:
Identify power users who could provide valuable feedback
Ensure the agent is being used by your intended audience
Recognize team members who might be good champions for broader adoption