Encountered an issue while using the elvex Slack app? We may have an answer for you below, if not feel free to contact support.
My app isn't showing in Slack.
Double check the permissions for your app. Public apps need to have Slack permissions set to All Slack users or Match elvex permissions in order to work in Slack. Private apps can only use the Match elvex permissions setting which means they will only work in direct messages with authorized users in Slack. See our help article for more information.
Does elvex show cited datasources in Slack?
No, not at this time, but this is something we may revisit in the future!