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Understanding How to Use Agents Created by Others

📌 This article is for users of elvex 2.0. Find out which version you're using.

Shared Agent vs. Personal Copy: Making the Right Choice

When you discover an agent created by someone else, you have two options: use the shared agent as-is, or duplicate it to create your own personal version. Understanding when to choose each approach is important.

The Power of Shared Agents

One of the most powerful aspects of elvex is having a single agent that everyone in your organization uses. Shared agents provide:

  • Consistent experience across your team - Everyone gets the same responses, follows the same processes, and uses the same capabilities

  • Centralized improvements - When the agent creator updates the rules or adds new datasources, everyone benefits immediately

  • Organizational knowledge - Shared datasources mean the agent has access to company-wide information that helps everyone

  • Reduced maintenance - One person manages the agent configuration instead of everyone maintaining their own version

Use a shared agent when:

  • You want the standard, organization-approved version

  • The agent's purpose and rules align with your needs

  • You're comfortable with the AI model and datasources the creator selected

  • You want to benefit from updates the creator makes over time

When to Duplicate and Customize

Sometimes you need an agent tailored to your specific workflow or preferences. Duplicating creates your own independent copy that you can modify without affecting others.

Duplicate the agent when:

  • You want to experiment with different rules or instructions

  • You need to add personal datasources that aren't relevant to other users

  • You prefer a different AI model or provider

  • You want to customize the agent's behavior for your specific use case

  • You need capabilities beyond what the shared version offers

Important: Adding personal datasources to a shared agent changes the experience for everyone using that agent. If you want to add your own datasources, duplicate the agent first to make it your own.

How to duplicate an agent in elvex 2.0:

  1. Open the agent

  2. Click View full config

  3. Click the three-dot menu beside the New thread button

  4. Select Duplicate

This creates a personal copy you can modify freely.

Note: You must have Creator permissions or above to duplicate an agent. If you don't have the ability to create agents in elvex, you will not be able to duplicate one either. Speak to your admin if you need this access.

The Shared Agent Model

Think of a shared agent like inheriting a well-designed recipe. The creator has already:

  • Defined the agent's purpose and capabilities

  • Written the instructions that guide its behavior

  • Connected datasources that will help the agent perform its tasks

  • Chosen an AI provider

  • Decided what Slack workspaces the agent can be accessed from

However, just like you need your own ingredients and kitchen tools to make that recipe, you need to connect your own integrations to make the agent work with your personal accounts and data.

Datasources vs Integrations: What's the Difference?

Datasources (Often Shared)

  • Information repositories like company knowledge bases, documentation, or public data

  • Usually connected by the agent creator for the agent to use no matter who is using it

  • You typically don't need to reconnect these unless you want to add your own

Integrations (Always Personal)

  • Connections to your personal accounts and services (Gmail, Slack, Jira, Outlook, etc.)

  • Allow the agent to perform tasks on your behalf

  • Must be connected by each individual user

  • Cannot be shared for security and privacy reasons

Connecting Your Integrations

Just because you've connected integrations to your elvex profile doesn't mean a shared agent can automatically use them. Each agent needs to be explicitly given access to your personal integrations before it can act on your behalf.

You can connect your integrations to an agent in two ways:

Option 1: Through chat

Simply start a conversation with the agent and ask it to use an integration. If your account isn't connected yet, the agent will prompt you to connect it inline.

Option 2: Through the Actions Directory

Click the Actions Directory icon (the network/nodes icon) in the top-right corner of the chat interface. From there you can see all integrations available to the agent, connect your personal accounts, and manage access.

Key principle: if the agent needs to act as you or access your personal accounts, you must connect those integrations yourself. When you do:

  • You maintain full control over your connected accounts

  • The agent creator cannot access your personal data or accounts

  • You can disconnect integrations at any time through your settings

  • Your personal information remains private and secure

Your First Step: Ask the Agent What It Needs

Before using any shared agent, start by having a conversation with it:

  • "What can you help me with?"

  • "What integrations do you need me to connect?"

  • "What do you need from me to work properly?"

The agent will typically tell you exactly what connections it needs and guide you through the setup process.

Reviewing Agent Configuration

You can always review how an agent is configured. To view the configuration:

  1. Open the agent

  2. Click View full config

  3. Review the key settings, including:

    • Rules and instructions - See what guidelines the agent follows

    • Connected datasources - Understand what information the agent can access

    • AI model - Know which AI provider and model powers the agent

    • Enable personal context - Check whether this setting is enabled

Understanding "Enable Personal Context"

When this is enabled, the agent can access your personal context to provide more personalized responses. When disabled, the agent treats each thread independently without your personal context flowing in.

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