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For Admins: Managing and Troubleshooting Groups

Updated over a week ago

Managing SAML attribute group associations

Viewing associations

To see which SAML attribute groups are associated with an elvex group:

  1. Open the elvex group

  2. Open the IdP Configuration section

  3. You'll see all associated SAML attribute groups and the roles they assign

Changing the role

  1. Open the elvex group

  2. Find the SAML attribute group association in the IdP Configuration section

  3. Click on the current role

  4. Select the new role (Editor or Viewer)

  5. Save changes. Note that all group members tied to this SAML attribute group will automatically receive the new role.

Removing an association

  1. Open the elvex group

  2. Find the SAML attribute group association in the SAML Attribute Groups section

  3. Click Remove or the delete icon

  4. Confirm the removal

Users who were added to the group through this SAML attribute group will automatically be removed.

Troubleshooting

Users aren't being added to groups automatically

  • Verify your IdP is sending the "groups" attribute

  • Check that the attribute values match exactly (case-sensitive)

  • Confirm the SAML attribute group is associated with an elvex group

  • Test with a fresh login (logout and log back in via SAML)

Users have the wrong role in the group

  • Check the role configured in the SAML attribute group association

  • If a user matches multiple SAML attribute groups for the same elvex group, they receive the highest privilege role

Testing your configuration

  1. Have a test user with the appropriate IdP attributes log in to elvex via SAML

  2. Navigate to Settings > Groups

  3. Open the group you configured

  4. Verify the test user appears in the members list with the correct role

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